Our Commitment to Health & Safety
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Here at Bay Medical Aesthetics, we are and always have been committed to providing a safe and healthy clinic environment for you. As a doctor-operated practice, we observe strict clinical guidelines including those recommended by the Australian Government and the World Health Organisation in response to COVID-19.

We are now asking our clients screening questions and checking their temperature on entry. We are limiting admission to one client in treatment at any time and keeping treatment times to under 30 minutes.

While government restrictions are easing, we continue to observe social distancing and other COVID-Safe protocols. We are limiting the number of customers allowed in the premise, and asking our customers screening questions and taking their temperature.

Our clinic in Black Rock is located along Bluff Road with ample street parking, so you will not have to enter crowded shopping centres or malls to visit us. Appointment times have been spaced out so that you can be taken directly to the treatment room while treatment times are set to ensure our team members have adequate time to perform a thorough treatment, as well as properly clean and sterilise treatment rooms and equipment ready for the next client.

Our team members, under the supervision of our medical doctor, are thoroughly trained to ensure all health, safety and environment-related procedures are adhered to always, as evidenced through our regular audit process. These procedures include, but are not limited to, the following:

  • Strict hand washing requirements for our team members. All treatment rooms have washbasins and hands-free taps for your convenience;
  • Hand sanitisers are used regularly by our team members. They are available in our waiting area and treatment rooms for your convenience;
  • Gloves are worn by our team members during treatments and are changed after each treatment and as necessary;
  • Team members must wear masks during treatments – this has been a standard protocol and is not due to team members being ill;
  • Immediate disposal of sharps, medical waste and other disposables as per health guidelines;
  • Replacement of single-use linen covers after each treatment; and
  • Hospital-grade disinfectants used to thoroughly clean surfaces and equipment

We are working closely with our medical doctor to monitor the situation and take the necessary action to protect our clients and team members and the jobs our services create.

Our services help reduce the demoralising effect of social isolation, and we have found many patients to be thankful as we continue to support their ongoing and, at times, urgent needs.

Stay safe and we look forward to seeing you soon!

The team at Bay Medical Aesthetics


"Therapist was really skilled and gentle with waxing. Made me feel comfortable and communicated really well. Would definitely recommend this place to others"

- Anonymous, 25 May 2018

Had a lovely Medik8 facial with microdermabrasion and eyebrow waxing by Lucy last Tuesday and the results were amazing. Super soft and glowing skin, and perfect eyebrows. Love the Medik8 products used!

- Anushia, 18 November 2018

"Excellent service and medical grade products and treatment range are very good".

- Barbara, 22 May 2018

Fabulous facial. So relaxing!

- Cait, 1 November 2018

Friendly and great expertise and not pushy

- Cari, 31 August 2018

Very skillful!

- Cheryl, 29 October 2018

Couldn't be more happier with them. I highly recommend!

- David, 27 October 2018

Highly recommended

- Eli, 22 November 2018

"Hi Dr Aarthi, great results with the age spots on my hands. I'm thrilled! Thank you!"

- Emily, 15 March 2018

For professional permanent hair removal and laser rejuvenation, I recommend Bay Medical Aesthetics! Where you will be provided with specific & professional service for your needs. Great friendly therapists.

- Gabriela, 6 October 2018

"All good and glowing. Very happy. Cheers!"

- Gabrielle, 9 March 2018

"I feel very confident having laser by a medical practitioner compared to a therapist with laser training. I was contacted via text post laser for a follow up and check however experienced no negative side effects."

- Jacqui, 8 June 2018

"Was very professional and advanced - and so well priced. I feel confident that it’s coming from Dr Aarthi- she explains everything and the other facialists are really good as well. Finally someone who knows what she is talking about and accessible! I’ve been trying to clear my skin for so long - I can’t tell you how many other laser clinic I have been too selling me products and nothing made an impact. But ive had carbon and peels just after a few treatments it’s looking clear and radiant. Will be coming here from now on and highly recommend it."

- Jess, 25 May 2018

"Thank you to the beautiful staff for a much needed pamper session just before my wedding. I would highly recommend this place for any beauty needs, highly qualified and amazing customer service x"

- Joanne, 5 November 2015

Great service, professional, very clean

- Julia, 12 November 2018

Great facial

- Karen, 27 October 2018

"Hi, Dr Aarthi, all good and really notice the difference! Thank you again for all that you do." (Full face anti-wrinkle and dermal fillers)

- Louise, 6 December 2019

Friendly and thorough service - you'll be seeing a lot more of me!

- Me, 26 September 2018

"Thanks Doc [Dr Aarthi]. You're the best! X"

- Natalie, 2 December 2019

Lovely staff, very helpful & knowledgeable about laser hair removal

- Paul, 9 September 2018

"So happy with results from my treatments :D"

- Robyn, 25 October 2017

"Definitely recommend this clinic to you!!! Dr Aarthi is awesome!"

- Shosho, 16 November 2017

"They know what to do and how to do it well. Now my family go there. Extractions a must to unblock one's face! Great for kids also!"

- Sonia, 6 November 2016

Lucy was fantastic and my skin is feeling great. Highly recommend.

- Sus, 1 November 2018

"What I like about this place is that it's clean and everyone is really professional".

- Tim, 3 May 2018

Professional and friendly staff in a clean environment. Extensive knowledge of latest technology in the field of skin rejuvenation and hair removal. Higly recommended.

- Tineka, 20 November 2018

V pleasant and informative

- Trisha, 21 September 2018

Lovely lady made experience very pleasant!

- Vicki, 20 August 2018

Great value for an outstanding service

- Yvonne, 12 October 2018

Friendly staff and great service. A monthly pamper and I leave feeling relaxed and my skin looks great.

- Zita, 9 October 2018

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