Our Commitment to Health & Safety

COVID-19 Update – February 2022

What do I need to do when I come for my appointment?

In accordance with the current Victorian Government health requirements, we kindly ask our clients to:

  • Reschedule your appointment if you feel unwell or have been potentially exposed to Covid-19 in the last 14 days.
  • Sign in using the Victorian Government QR Code available in the clinic.
  • Show our staff member at the front desk proof of full vaccination.
  • Bring and wear your own fitted face mask.
  • Use hand sanitiser provided upon entering and leaving the premise.

Our Covid Safe Protocols

By government regulations, all clients over 18 years are required to be fully vaccinated and able to provide proof of vaccination upon arrival of the premise.

All staff members, including all clinicians, are fully vaccinated and following the recommended health protocol advised by the Health Department of Victoria, as well as practicing precaution with regular cleaning of surfaces and common areas.

  • All attending Doctors, Front Desk Team and Clinicians are vaccinated.
  • Our team members follow strict hand washing requirements. All treatment rooms have washbasins and hands-free taps for your convenience.
  • Hand sanitisers are used regularly by our team members. They are available in our waiting area and in each treatment room.
  • Gloves are worn by our clinicians during treatments and are changed after each treatment and/or as necessary.
  • Team members will wear masks throughout their contact with you, and in all areas of the clinic.
  • Immediate disposal of sharps, medical waste, and other disposables as per health guidelines.
  • Replacement of single-use linen covers after each treatment.
  • Use of hospital-grade disinfectants to thoroughly clean all surfaces, equipment, and high-touch areas.

If you have any queries or concerns regarding our approach to COVID-19, please contact us at any time. Our team is committed to ensuring you feel comfortable and safe for the duration of your visit.

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